Shipping policy

The Integy Store ships from our U.S. Warehouse which is located in Walnut, California USA. We do not drop ship anything from overseas. All shipments originate from parts located in our warehouse. Orders are processed daily between 10:00am - 5:00pm PST from Monday to Friday, closed on weekends and major holidays.

SHIPPING INFORMATION
Our warehouse ships via United States Postal Service (USPS), FedEx or Ascendia/E-Paq for both domestic and international orders. Expedited shipping includes insurance, tracking, and delivery confirmation; standard shipping includes delivery confirmation only. International shipments may involve multiple carriers on the way to the destination. Integy reserves the right to select the carrier of our choice; we cannot accommodate requests for preferred shippers.

Once the order has shipped, please allow the carrier a reasonable time frame for tracking purposes and actual delivery. We are not responsible for any delays in the delivery of orders once we hand the package to the shipper. Once the package is marked as delivered by our carrier, we are not responsible for any misplaced, theft or damage to the merchandise. You must file a report with the shipping service if a package is marked as delivered but you do not have possession of it.

ORDER TRACKING
We will automatically send tracking number(s) to you by e-email after your order has been shipped out; Please note that certain deliveries may require a signature (based on delivery location and order value). If your delivery requires a signature upon receipt, it will state this in the official carrier tracking web page for the package(s) on the way to you. Once an order ships it can take 24-72 hours (domestic) or between 2-21 days (international) before your tracking number becomes valid and your merchandise can be tracked.