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Integy Tech Request Service

OUT OF WARRANTY? SUBMIT A TECH REQUEST

Even if your item is beyond the 30-day warranty window, Integy accepts Tech Requests from customers to our U.S. warehouse for, but not limited to, the following Integy product situations:

  • Out-of-warranty product diagnosis, repair, and/or modification(s)
  • Non-Returnable product diagnosis, repair, and/or modification(s)
  • Discontinued product diagnosis, repair, and/or modification(s)
  • Used/damaged/broken product diagnosis, repair, and/or modification(s)

Integy does not offer Tech Requests for the following Integy product situations:

  • Batteries, both pre-assembled or loose cells
  • Shock oils, diff oils, or other fluids
  • Non-repairable items that are replace-only (bent suspension parts, etc.)

Outgoing return shipping/handling cost will be decided after the tech request is completed. This is because some repairs/modifications may require replacement parts and/or labor. Prior to any repair/modification, our techs will contact the customer and present the possible options.

To submit an item to our warehouse for a Tech Request, please follow the instructions on the Tech Request form which can be printed from this link:

Integy Tech Request Form

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