OUT OF WARRANTY? SUBMIT A TECH REQUEST
Even if your Integy-branded item is beyond the 30-day warranty window, Integy accepts Tech Requests for (but not limited to) the following Integy product situations:
- Out-of-warranty product diagnosis, repair, and/or modification(s)
- Non-Returnable product diagnosis, repair, and/or modification(s)
- Discontinued product diagnosis, repair, and/or modification(s)
- Used/damaged/broken product diagnosis, repair, and/or modification(s)
Integy does not offer Tech Request service for the following Integy product situations:
- Batteries, both pre-assembled or loose cells
- Shock oils, diff oils, or other fluids
- Non-repairable items that are replace-only (bent suspension parts, etc.)
Outgoing return shipping/handling cost will be decided after the tech request is completed; this is because some repairs/modifications may require replacement parts and/or labor. Prior to any repair/modification, our techs will contact the customer and present the possible options. For items that cannot be repaired, the customer may be required to cover return shipping costs.
NOTE: Due to logistical reasons, the Integy Tech Request service is only available to domestic U.S. customers at this time. To submit a Tech Request, you can download the form and instructions by CLICKING HERE.